One Small Step for Intellectual Property, One Giant Leap Backwards for The Cloud
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the past weeks, many people will already have read many stories centreing on
the Megaupload take-down and the continuing war for the Internet. Most of these
stories have no doubt been focused on why the take-down was justified or why it
was unfair to users who were using the service for legitimate purposes. Many
users lost much when Megaupload was shut down, but more important is the
drastic effect this will have on the future of Cloud computing.
So
what is The Cloud?
The
Cloud is a term being used more and more in computing circles. While there are
many definitions, a simplistic view of The Cloud as a place in cyberspace where
some computing service takes place is good enough. Many companies exist solely
in The Cloud, such as Amazon, and many more use the web platform to provide
goods, or even services - such as Google Docs - to millions of users
world-wide. So The Cloud is important and is being used more and more as it
becomes more reliable.
Reliability
and Ubiquity
Regardless
of your opinion of the site itself, many of its users were legitimate. Some
artists used Megaupload exclusively to distribute their music; it was a very
useful platform for making files available via the Internet. The Internet is so
ubiquitous these days that it is not unreasonable to place your files in a
digital locker such as Megaupload and expect that wherever you go, you can
still get at your data. This is taken even further with services like Google
Docs, where not only are the files available on-line but they are authored
there as well.
Google
protects against losing their customers' data by replicating it to several geographically
remote locations. Many companies use the Amazon web services; reliability is a
key concern here as well. If companies are to trust their business to run on
Amazon's servers, will their data be safe? With replication and virtualisation,
the answer is probably yes. If businesses are to trust The Cloud, they need to
know that their data will be safe there. This is the digital age where almost
everything is done on-line, whether it is ordering more stock or reporting
sales figures, and in these modern times many companies will suffer heavily if
they lose access to the Internet. However, because many processes have offline
fall-backs, this is not a complete disaster - in most cases, business can still
carry on uninterrupted, although far more inefficiently. It would be a far
different issue if the data needed for everyday business was kept on-line as
well; what good is knowing that the data is safe if you can't access it?
Disasters,
Thin-clients and Internet Dependence
So
with Google, Amazon and other similar companies offering to keep your data for
you with such a high level of security, it has actually become more likely for
local hardware failure to be the cause of data loss. If one of Google's hard
drives dies, the data is simply re-replicated elsewhere. However, for companies
who have kept away from The Cloud, a flood, fire, break-in or even just some
old hardware reaching the end of its life is likely to result in many problems
and probably some data loss. Even a system like RAID, which is supposed to keep
your data replicated, is not infallible, especially in the case of a natural
disaster. As companies experience these losses, the experience may lead them to
consider putting their data on-line. Due to the complexity inherent in keeping
an on-line system synchronised with an offline one, many of the companies going
down this route are choosing to put all their eggs in the Cloud basket.
Not
so long ago, a new computer would have cost hundreds of thousands of dollars.
That age has long since gone; in the modern world, information is far more
valuable than hardware. For large companies, if a computer fails it is not
worth the time and money to fix and it is often cheaper just to buy a new
machine to allow work to resume as soon as possible. To this end, many schools
and businesses are choosing to use thin-clients, which have little processing
power of their own, and use remote servers to do all the work. It has been
proposed that in the future no individuals and few businesses will own physical
hard drives; most people will just have a simple terminal to access a web
platform with all the functionality in a modern computer is all that is needed
and with the recent advancements in system-on-chip devices this seems all the
more likely. Why bother with the expense and risk of hosting everything
yourself, if Google, and those like them, can do it so much better than you
ever could, for free? Even schoolchildren forgetting to bring in their homework
could be a thing of the past with systems like Google Docs - that is, providing
the Internet is reliable enough.
What
the Megaupload take-down means for The Cloud
More
companies are choosing to use The Cloud every day and leaving the hardware
worries, backups and upgrades to Cloud services. For the last few years the
world has been looking towards Cloud computing as the future, but the take-down
of Megaupload with no prior warning has taken The Cloud back from the precipice
of success and threatens this kind of advanced usage.
The
Megaupload take-down proved that, with no prior warning, a Cloud service can be
taken offline due to its misuse by other users. What does this say for other
services? Will Google be the next victim because it indexes sites which may
contain illegal content and because it owns YouTube, which contains infringing
videos? What will Amazon's users do if they are taken down with no warning
because some users were running bootleg movies, drugs or even child pornography
through the same service? Is it fair to remove the entire service, punishing the
legitimate users as if they were criminals? In the case of Megaupload, not only
was the service taken offline but the go-ahead was given to erase all the data
without allowing legitimate users to claim back their data. For a business,
losing all their sales information with no warning would cause havoc if they
ever got audited. Indeed, this precedent could be used to close down a bank
because some of its clients were criminals. Should we all be left without a
service because some choose to abuse it?
Conclusion
The
take-down of Megaupload is a dangerous warning of the power that law
enforcement agencies have, and it proves that the greatest asset of The Cloud -
its reliability - is no longer unquestionable. The trust that people had in The
Cloud has been damaged severely, and it will take many years of hard work to
win back. If the FBI or other similar institutions can take down a service
because a sub-set of the user base is abusing it, then the chances of something
as ubiquitous as Google being here tomorrow become no more certain than the
flip of a coin.
If
you can't explain something simply, you don't know enough about it. (Albert
Einstein)